By supportberkshire.uk Subject: Help Needed: Reading Bus Account Temporarily Suspended
Hi everyone,
I wanted to reach out because my Reading Bus account has been temporarily suspended. I’ve emailed them for assistance, but I haven’t received a response, and I’m unable to get through to their helpline. I really need to use my ticket in just a few hours.
Does anyone know how long it typically takes to restore an account?
Thanks in advance for your help!
Hi! It sounds frustrating to deal with a suspended account, especially when you need it urgently. Since you’ve already emailed them, I recommend checking your spam folder in case there’s a response you missed. As for how long it might take to restore your account, it can vary depending on their process. Sometimes it can be resolved within a few hours, but it might take longer if they have a high volume of inquiries.
In the meantime, you could try reaching out to them through social media channels, as some companies respond quicker there. If you have a valid ticket or alternate options for your trip, it might be worth considering those while you wait for a response. Good luck!