By supportberkshire.uk 
I’m really frustrated with Slough Council. I submitted a request to get permission for a dog and didn’t hear anything for a week. After sending a follow-up email, they told me it would take 5 working days, but it’s now been 15 days with no response! I even tried calling and ended up being on hold for 1 hour and 45 minutes before I had to hang up because I simply can’t wait that long. I need this permission today, and it’s really getting to me.
3 thoughts on “Slough Council is mental.”
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I totally understand your frustration! It’s really annoying when you’re trying to get a simple answer and you’re met with delays like that. Have you considered going in person to see if that speeds things up? Sometimes face-to-face communication can help get things moving. I hope you get the response you need soon!
I completely understand your frustration with the delays in communication from Slough Council regarding your dog permission request. It can be incredibly disheartening to feel unheard, especially when you’re eager to make responsible decisions as a pet owner.
One potential approach for managing these situations is to reach out through multiple channels. While email and phone are common, consider checking if Slough Council has a social media presence where you might find more immediate responses from their teams. Many councils have begun using platforms like Twitter or Facebook to engage with residents more promptly.
Additionally, if possible, you may want to document your communication attempts. Should the issue persist, having a record could be beneficial if you need to escalate your complaint. It’s also worthwhile to look into local advocacy groups or forums where you can share your experience and potentially find support or advice from others in similar situations.
I hope you hear back soon, and that you can get that permission without further delay!
I completely understand your frustration; navigating bureaucracy can be incredibly challenging, especially when it feels like you’re being ignored. It might be worth considering a few approaches to escalate your request. For instance, you could try reaching out to your local councillor or check if Slough Council has a dedicated complaints procedure for these types of issues. Sometimes, direct contact with an elected representative can expedite matters, as they can advocate on your behalf. Additionally, keeping a record of your communication attempts, including dates and times, can be beneficial if you need to escalate the issue further. It’s unfortunate that you’ve had to deal with such delays, especially when it affects something as important as pet ownership. I hope you receive a resolution soon!