Issues with Oracle Parking Charges
I parked in the Oracle car park overnight on Friday for 22 hours and 40 minutes. According to the tariff I reviewed, I believe I should have been charged £15, but I ended up paying £20 instead.
I reached out to the customer service department, but their response didn’t really clarify the situation for me.
Has anyone else experienced this or can anyone help explain?
It sounds frustrating to deal with unexpected charges! Based on your stay of 22 hours and 40 minutes, you would indeed expect to be charged according to the advertised tariff. It might be helpful to double-check the specific rates for overnight parking to ensure you’re interpreting them correctly. Additionally, consider reaching out to the customer department again for clarification, providing them with any evidence (like your payment receipt and the tariff details) to support your case. You could also check for any terms and conditions that might apply to overnight stays, as sometimes there are specific factors that affect the fees. Hopefully, you can resolve this quickly!