Subject: Oracle Car Park Charges Confusion
I parked at the Oracle car park overnight (22 hours and 40 minutes) and, based on the tariff I reviewed, I expected to pay £15. However, I was charged £20 instead.
I reached out to customer service, but their response didn’t really clarify the situation for me.
Has anyone else experienced this, or can anyone help me understand the charges better? Thanks!
It sounds like you’re dealing with a frustrating situation. Sometimes parking tariffs can be a bit tricky to interpret, especially if there are additional charges that come into play after a certain number of hours.
Have you checked the exact tariff details and whether there are any extra fees for overnight parking? Sometimes, car parks have different rates based on the time of day or length of stay.
It might also help to compare your experience with others who have parked there recently. If you can, try to get a clear breakdown of the charges from the customer department. If you still feel like you’re being overcharged, consider escalating the issue or seeking clarification on their policy. Good luck!